Italy: a bug at Dazn, the “Netflix of sport”, deprives spectators of their matches



Posted on Apr 11, 2021, 7:10 PM

Big “bug” for the sports streaming platform Dazn. This “Sports Netflix”, which has been selected to be the main broadcaster of Serie A for the next three seasons, suffered a technical failure on Sunday, angering subscribers in Italy on social networks.

The screen remained black on the applications and on the site, preventing football fans from following the matches of Inter Milan (against Cagliari) and Lazio Rome (in Verona), counting for the 30th day of the Championship. Italy.

Faced with the anger of subscribers on Twitter, Dazn assured at the beginning of the afternoon on this social network that he was “working to resolve” the problem.

In a statement circulated by Italian media, the platform explained that the problem was due to “the failure of the authentication service provided by an external partner, which it was not able to resolve quickly”. “Our partner is at work to resolve a problem which seems to concern several countries at European level”, adds the company.

Technical capabilities

It is a failure which feeds certain criticisms on the choice of the British company Dazn (to pronounce “Da Zone” for “The Zone”) for the Serie A, at the end of March, to the detriment of Sky, historical partner of the “calcio”. Dazn, financially supported by Telecom Italia (TIM), the incumbent operator of which Vivendi is the main shareholder, had, in fact, won the main prize for television rights for the next three seasons for 840 million euros per year. This season, “Sports Netflix” only had a secondary batch.

This is the first time that most of the Italian championship will be broadcast in streaming. Before the award, several players in Italian football questioned the technical capabilities of the platform and more generally the quality of Italian networks.

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